Accessibility

Accessible Navigation Device for the Visually Impaired

Access Cable offers a set-top box that includes a talking voice feature for customers with certified visual disabilities.  The talking guide “speaks” what’s on the screen and includes details such as program descriptions to help customers decide what to watch.  This gives customers with visual disabilities the freedom to independently explore TV shows and movies.

For more information, or to request this device, please call the Somerset office at 606-677-2444, or email us at accessibility@accesshsd.net.  

Closed Captioning Information

What is Closed Captioning?

Subtitles are displayed on your screen as a transcription of the audio portion of the program.

Note: Most closed captioning (CC) options can be managed through your TV, using the CC button on your TV’s remote or through your TV settings menu.

For the receipt and handling of immediate closed captioning concerns, please call our Somerset office at 606-677-2444.  Written closed captioning complaints can be sent to accessibility@accesshsd.net, or via U.S. Mail to:

Access Cable Television, Inc.
PO Box 4005
West Somerset, KY 42564

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